Refund & Return Policy
At Sunday Loaf Bakery, all of our baked goods are made fresh in small batches and prepared specifically for each customer’s order. Because our products are perishable, we do not accept returns or exchanges.
All sales are final, except in cases involving an incorrect, damaged, or quality-related order issue as described below.
Order Cancellations
Customers may request to cancel their order by Wednesday at 9:00 PM for that week’s scheduled pickup.
Cancellation requests received before this deadline are eligible for a full refund of any payment or deposit already made.
After Wednesday at 9:00 PM, orders cannot be cancelled or refunded because ingredients and production have been planned for the scheduled bake days.
Incorrect or Quality-Related Orders
We take pride in the quality of our baked goods. If your order is incorrect, missing an item, damaged, or you have a concern about its quality, please contact us within 24 hours of your scheduled pickup.
Please include your order number and photos, if applicable, so we can review the issue.
Depending on the circumstances, we may offer a replacement, store credit, or refund.
Missed Pickups
Customers are responsible for collecting their orders during their selected pickup window.
Orders not collected during the scheduled pickup window, without prior arrangements, are not eligible for a refund. Because our products are freshly prepared for each order, we cannot guarantee that missed pickups can be rescheduled.
Food Safety & Returns
For food safety and quality reasons, we cannot accept returned baked goods.
If you have a concern about an item, please contact us rather than attempting to return it.
Contact Us
If you have questions or concerns regarding your order, please contact us:
Email: sundayloafbakery@gmail.com
Phone: (760) 604-7287
Thank you for supporting Sunday Loaf Bakery. We appreciate your understanding and support of our small business.